99xx0 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between 99xx0 ("we", "our", "platform") and any person using this website ("user", "you"). By accessing this website or creating an account, you acknowledge that you have read, understood, and accepted all of the following terms and conditions.

99xx0 operates an online gaming and betting platform for users in Bangladesh. Our platform includes slot games, live casino, cricket betting, and other gaming services.

These terms supersede all previous oral or written agreements, understandings, or representations from the date they take effect. 99xx0 reserves the right to amend these terms at any time without prior notice.

To participate on our platform, you must meet the following eligibility criteria:

• You must be 21 years of age or older. Use of this platform by anyone under 21 is strictly prohibited.
• You must be legally capable of entering into a binding agreement.
• You must participate on this platform consciously and voluntarily.
• You must not access from any country or jurisdiction where online gaming or betting is legally prohibited.
• The information you provide must be accurate, complete, and truthful.

We may request age or identity verification at any time. Failure to complete verification may result in account suspension or closure.

3.1 One Account Policy

Each user may open only one account. If a single person is found to hold multiple accounts, all accounts will be closed immediately and any bonuses or winnings will be considered void.

3.2 Accuracy of Information

It is your responsibility to keep all information provided at registration accurate and up to date. Providing false information may result in account cancellation and balance forfeiture.

3.3 Password Security

Keep your account password completely confidential. Notify us immediately of any unauthorized access to your account. The user bears full responsibility for any activity carried out through third parties.

99xx0 supports transactions through popular mobile banking methods in Bangladesh. Details on deposits and withdrawals are provided below:

4.1 Withdrawal Conditions

• Identity verification may be required before a withdrawal can be processed.
• Deposited funds will be returned via the same method used to make the deposit.
• 99xx0 reserves the right to hold withdrawals in cases of suspicious transactions or fraud.
• As part of our anti-money laundering policy, we may request additional documents at any time.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳5,000. A 15x wagering requirement applies to this bonus.

5.2 Wagering Requirement

To withdraw winnings from a bonus, the total bonus amount must meet the specified wagering requirement. For example, for a ৳1,000 bonus, you must place 15 × ৳1,000 = ৳15,000 in bets.

5.3 General Bonus Policy

• Each bonus offer has its own validity period and conditions — the detailed terms published at the time of the offer apply.
• Bonus abuse, such as claiming bonuses through multiple accounts, arbitrage betting, or using bots, is strictly prohibited.
• If bonus abuse is detected, all bonuses and related winnings will be cancelled.
• 99xx0 reserves the right to modify, suspend, or discontinue any bonus at any time.
• Cashback bonuses are available through the VIP program — cashback of up to 0.4%, 0.8%, and 1.2% per week is available at the Bronze, Silver, and Gold tiers respectively.

6.1 Fair Play Guarantee

All games on 99xx0 are operated using verified random number generator (RNG) technology, which ensures fair play. No manipulation of game outcomes takes place.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure:

• Placing bets using automated bots or software.
• Using or sharing another user's account.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Collusion or illegally gaining an advantage by working together with other players.
• Any form of fraud or deceptive activity on the platform.
• Using the platform for money laundering or any other illegal purpose.

6.3 Technical Issues

In the event of a bet affected by a technical error or server outage, 99xx0 will attempt to provide a reasonable resolution. Any winnings derived from vulnerabilities caused by software or hardware issues will be considered void.

The 99xx0 VIP program has three tiers — Bronze, Silver, and Gold. Tier level is determined based on regular gaming activity and active participation on the platform.

• The Bronze tier offers up to 0.4% cashback per week.
• The Silver tier offers up to 0.8% cashback per week.
• The Gold tier offers up to 1.2% cashback per week.
• VIP benefits are non-transferable.
• 99xx0 reserves the right to change the terms of the VIP program at any time.

We are committed to protecting your personal information. All data transfers are secured using SSL encryption technology. Our detailed data use policy can be found on our Privacy Policy page.

We do not sell your information to third parties. However, necessary information may be shared if required by legal obligation or at the request of a regulatory authority.

99xx0 places the highest priority on responsible gaming. We believe gaming is a form of entertainment — not a solution to financial problems.

• You can set deposit limits on your own account.
• You may request a temporary or permanent self-exclusion if needed.
• If you feel you are affected by a gaming problem, please contact our support team.

For more details, visit our Responsible Gaming page.

To the maximum extent permitted by law, 99xx0 is not liable for the following:

• Any loss resulting from disruption to access to the platform.
• Loss caused by third-party software or network issues.
• Problems with the user's own device or internet connection.
• Loss from unauthorized third-party access to an account — where the user has been negligent in protecting their password.
• Any unforeseen events related to game outcomes.

99xx0 will never be liable for direct or indirect losses beyond the amount deposited.

11.1 Rights of 99xx0

We reserve the right to temporarily suspend or permanently close your account in any of the following circumstances:

• Violation of any provision of these terms and conditions.
• Providing false or misleading information.
• Suspicion of fraud, deception, or illegal activity.
• Failure to complete identity verification.
• Any legal or regulatory reason.

11.2 User Rights

You may request closure of your account at any time. Please withdraw any valid balance before closing your account. Bonuses or promotional credits will be cancelled after account closure.

For any dispute or complaint, please contact our customer service team first. We provide support in Bengali via live chat 24/7. All disputes will be addressed with an attempt at an amicable resolution.

If a dispute is not resolved, the relevant legal process will be followed. For all disputes, game logs and server records will be considered as final evidence.

99xx0 reserves the right to change, amend, or update these terms and conditions at any time. Once available on the platform after any changes, they will be considered in effect.

For significant changes, we will make reasonable efforts to notify users. Continued use of the platform after changes means you have accepted the updated terms. It is your responsibility to visit this page regularly to stay informed of the latest terms and conditions.

For any questions or comments regarding these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

For more information, visit our FAQ page or our About Us page.