99xx0 Privacy Policy

99xx0 collects certain personal information on its platform for the purposes of registration, transactions, and service delivery. We only collect information that is necessary to provide our services without interruption.

1.1 Information Provided Directly

When you register on our platform or use our services, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay account details)

1.2 Automatically Collected Information

When you use the 99xx0 platform, our system automatically records certain information:

• IP address and device type
• Browser information and operating system details
• Your activity on the platform and session logs
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

1.3 Information Received from Third Parties

In some cases, we may receive information about you from payment processors or identity verification services. Such information is used solely to ensure security and to prevent fraud.

99xx0 uses your information only for specific and lawful purposes. We do not use your information for any other purpose without your consent.

2.1 Service Delivery and Operations

• Managing account registration and verification
• Processing financial transactions and maintaining records
• Providing bonuses, rewards, and promotional offers
• Providing 24/7 Bengali live chat support
• Generating gaming history and account statements

2.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Age verification (for users aged 21 and above only)
• Ensuring the security and integrity of the platform
• Meeting applicable legal obligations

2.3 Communication and Relationship Development

• Sending important updates and notifications
• Responding to your requests or complaints
• Providing a customized experience based on your preferences
• Supplying information on responsible gaming

99xx0 does not sell your personal information to third parties. However, in certain situations, limited sharing of information may be necessary.

3.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay), identity verification, customer support, and technology infrastructure management. These partners operate under strict confidentiality agreements and may only use information for the specified purpose.

3.2 Legal Obligations

We may be required to disclose information as part of a court order, a request from a regulatory authority, or other legal processes. In such cases, we will only provide the information that is necessary.

3.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may pass to the new owner. In such situations, we will ensure that similar protections to those in this Privacy Policy are maintained.

The 99xx0 platform uses cookies and similar technologies to improve the user experience and ensure the functionality of the platform.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and run the basic functions of the platform.
• Functional Cookies: Help remember your preferences, language selection, and personalized settings.
• Analytical Cookies: Used to analyze platform usage and improve service quality.

4.2 Cookie Controls

You have the option to disable cookies from your browser settings. Please note, however, that disabling certain essential cookies may affect the functionality of the platform.

99xx0 follows industry-standard technologies and processes to ensure the security of your information.

5.1 Security Measures

• All data transmissions are secured by SSL encryption
• Sensitive information is stored in encrypted databases
• Regular security audits and testing are conducted
• Access controls and staff training programs are in place
• Data breach detection and response plans are maintained

5.2 Data Retention Period

We will retain your information for the entire period your account is active, and for a defined period after account closure to meet legal requirements. Financial transaction records are retained for the period required under applicable regulations.

As a user of 99xx0, you have certain rights regarding your personal information. We respect these rights and support you in exercising them.

6.1 Right to Access Information

You can request from us at any time to find out what information we hold about you and how it is being used.

6.2 Right to Correct Information

If there is any error or inaccuracy in the information we hold about you, you can request a correction. You also have the ability to update some information directly in your account settings.

6.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations, financial record-keeping requirements, or ongoing dispute resolution.

6.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will consider your request within a reasonable timeframe.

6.5 Right to Data Portability

You may request a structured and easily readable copy of your personal information.

99xx0 strictly provides services only to users aged 21 and above. Our platform is not for minors and we do not knowingly collect information from any minor.

Through an age verification process at the time of registration, we ensure that those using our services are of eligible age. If any user provides a false age, their account will be closed immediately and the relevant information will be deleted.

Your information may be processed or stored internationally as required to operate our services. In such cases, we ensure that appropriate safeguards are maintained during data transfer.

Before sharing information with any third-party service provider, we assess their data protection standards and ensure contractual protections are in place.

This Privacy Policy may be updated over time due to changes in our services, technology, or legal requirements. We will notify users appropriately of any significant changes.

With each update, the "Last Updated" date at the top of the Policy will change. If you continue using the 99xx0 platform after any changes, you will be considered to have accepted the updated Policy.

For significant changes, we will notify you directly by email or by displaying a notice on the platform.

99xx0 prioritizes responsible gaming. By analyzing data on your gaming activity, we identify potentially problematic behavior and provide necessary support.

If we notice that a user's gaming behavior is becoming a concern, we may proactively reach out to them. Using information for this purpose is done in the interest of the user and is part of our responsible gaming commitment.

To learn more about responsible gaming, visit our Responsible Gaming page.